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Powerful Phrases for Dealing with Difficult People

Cover of Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Borrow Borrow

It's not the work that's so hard-it's the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.

There's no escaping problematic personalities. And there's no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships with everyone in your workplace-and put your career on an unstoppable upward trajectory.

Powerful Phrases for Dealing with Difficult People is an all-in-one trouble-shooting guide for resolving any kind of conflict with your boss or coworkers. Organized for quick lookup, this audiobook helps you identify situations that push your emotional buttons. It offers powerful tools for defusing potentially explosive situations, including:

  • 325 phrases that lead to constructive conflict-resolution conversations
  • 20 challenging coworker behaviors, with specific phrases and actions for dealing with each
  • 10 difficult boss personality types, with guidelines for working through problems with each
  • Tips for recovering from blunders you may have caused yourself
  • A five-step process for turning bad situations into positive ones
  • Nonverbal communication skills to back up your words
  • "I" phrases, phrases of apology, phrases of compromise, and other useful words for building relationships
  • "Why This Works" and "Something to Think About" sections that clarify tactics Don't get bogged down by people who are incompetent, hog the spotlight, whine, backstab, avoid work, or create other problems. You can interact effectively with even the most challenging people by using these pithy, powerful solutions for quickly resolving workplace strife.
  • It's not the work that's so hard-it's the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.

    There's no escaping problematic personalities. And there's no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships with everyone in your workplace-and put your career on an unstoppable upward trajectory.

    Powerful Phrases for Dealing with Difficult People is an all-in-one trouble-shooting guide for resolving any kind of conflict with your boss or coworkers. Organized for quick lookup, this audiobook helps you identify situations that push your emotional buttons. It offers powerful tools for defusing potentially explosive situations, including:

  • 325 phrases that lead to constructive conflict-resolution conversations
  • 20 challenging coworker behaviors, with specific phrases and actions for dealing with each
  • 10 difficult boss personality types, with guidelines for working through problems with each
  • Tips for recovering from blunders you may have caused yourself
  • A five-step process for turning bad situations into positive ones
  • Nonverbal communication skills to back up your words
  • "I" phrases, phrases of apology, phrases of compromise, and other useful words for building relationships
  • "Why This Works" and "Something to Think About" sections that clarify tactics Don't get bogged down by people who are incompetent, hog the spotlight, whine, backstab, avoid work, or create other problems. You can interact effectively with even the most challenging people by using these pithy, powerful solutions for quickly resolving workplace strife.
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    Title Information+
    • Publisher
      Gildan Media Corp
    • OverDrive MP3 Audiobook
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    • OverDrive WMA Audiobook
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    Digital Rights Information+
    • OverDrive MP3 Audiobook
      Burn to CD: 
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      Transfer to device: 
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      Transfer to Apple® device: 
      Permitted
      Public performance: 
      Not permitted
      File-sharing: 
      Not permitted
      Peer-to-peer usage: 
      Not permitted
      All copies of this title, including those transferred to portable devices and other media, must be deleted/destroyed at the end of the lending period.
      OverDrive WMA Audiobook
      Burn to CD: 
      Permitted
      Transfer to device: 
      Permitted
      Transfer to Apple® device: 
      Permitted
      Public performance: 
      Not permitted
      File-sharing: 
      Not permitted
      Peer-to-peer usage: 
      Not permitted
      All copies of this title, including those transferred to portable devices and other media, must be deleted/destroyed at the end of the lending period.

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    Powerful Phrases for Dealing with Difficult People
    Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
    Renee Evenson
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    Powerful Phrases for Dealing with Difficult People
    Powerful Phrases for Dealing with Difficult People
    Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
    Renee Evenson
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